Watch. Analyze. Grow

• Basic & Growth plans → Cloud-based

• Enterprise plan → Cloud, On-Premise, or Hybrid deployment

No. Ively SmartEye works with existing IP CCTV cameras, including popular brands like Hikvision and ONVIF-compatible cameras.

Ively SmartEye is ideal for:

• Retail stores & malls

• Warehouses & logistics centers

• Factories & industrial sites

• Hospitals & elderly care centers

• Schools & campuses

• Offices & corporate buildings

Ively SmartEye is an AI-powered video analytics platform that transforms CCTV cameras into intelligent systems for security, safety, and business insights using real-time AI detection and analytics.

Yes. You can configure:

• Confidence thresholds

• Alert severity levels

• Time-based rules

• Zone-based detection

Yes. Ively SmartEye performs real-time AI analysis and triggers alerts within seconds of detection.

Accuracy typically ranges from 90–98%, depending on:

• Camera angle & lighting

• Camera resolution

• Scene complexity

Models are continuously optimized for real-world environments.

Depending on your plan:

• Fire & Smoke Detection

• Fall Detection

• Fight & Violence Detection

• Intrusion & Loitering

• People Counting

• Queue & Dwell Time Analysis

• Vehicle Detection & License Plate Recognition (LPR)

• Crowd & Anomaly Detection

Yes. You can define:

• Alert severity (Normal / Critical / Emergency)

• Active alert hours

• Alert escalation rules

Based on subscription:

• Email alerts

• SMS alerts

• WhatsApp alerts

• Emergency call alerts

• Real-time WebSocket alerts (Enterprise)

• AI detections pause

• Live camera view may remain (based on plan)

• Alerts and analytics are disabled until renewal

Yes. A limited-time trial is available with selected AI features for evaluation.

Yes. You can upgrade or downgrade at any time. Changes take effect based on billing cycle rules.

• Basic – Small businesses

• Growth – Multi-site businesses

• Enterprise – Large enterprises & smart cities

Yes. The system is designed to support data privacy and compliance standards, with configurable data retention and access controls.

No. Video and event data retention depends on your subscription plan (7–365 days).

Yes. Ively SmartEye uses:

• Encrypted data transmission

• Secure cloud storage

• Role-based access control

Yes. User limits depend on the subscription plan. Enterprise plans support unlimited users with role-based permissions.

Yes.

• Growth → Read-only APIs

• Enterprise → Full read/write APIs

Yes. Enterprise plans support integration with:

• ERP systems

• POS systems

• Access control systems

• Third-party dashboards via APIs

Camera health monitoring detects downtime and can trigger alerts if a camera becomes unreachable.

AI models are regularly updated to improve accuracy, add new detections, and support new environments.

• Basic → Standard support

• Growth → Priority support

• Enterprise → 24×7 SLA-backed support with dedicated manager

Yes. Enterprise plans allow custom AI model development and tailored analytics.

Yes. Enterprise customers can choose on-premise or hybrid deployment.