- Email: info@ivelytech.com

These Terms of Service ("Terms") govern your use of the Ively SmartEye™ mobile application (the "App") provided by Ively Technologies ("Ively", "we", "us", or "our"). The App is offered to authorized users of enterprise customers ("Customer") under a separate agreement between Ively and the Customer.
By accessing or using the App, you agree to these Terms. If you do not agree, do not use the App.
Subject to these Terms and your organization's agreement with Ively, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App solely for legitimate business purposes related to your organization's surveillance and analytics deployment.
You may not: reverse engineer, copy, modify, or distribute the App; circumvent security measures; use the App for unlawful surveillance; or access data outside your authorized role.
Your organization is responsible for ensuring that camera deployment, recording, monitoring, and employee/visitor notification comply with applicable laws and internal policies. The App is a tool to view and respond to alerts authorized by your administrator. Ively does not provide legal advice regarding surveillance compliance.
Push notifications and in-app alerts are provided on a best-effort basis. Delivery may be affected by device settings, network conditions, or third-party services. Critical alerts should not be your sole safety mechanism; follow your organization's operational procedures.
Biometric authentication is optional and processed on your device. You accept the risks of enabling biometric unlock on shared or unsecured devices. Ively does not store biometric templates on its servers.
The App, Ively SmartEye™ branding, software, and documentation are owned by Ively or its licensors. Incident media and analytics data remain subject to your organization's rights and agreements with Ively.
Our collection and use of personal data is described in the Privacy Policy, which is incorporated into these Terms by reference.
We may update, suspend, or discontinue features of the App with reasonable notice where practicable. We may release updates that are required for security or compatibility. Continued use after updates may require acceptance of revised Terms.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, IVELY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI DETECTION AND ANALYTICS MAY PRODUCE FALSE POSITIVES OR FALSE NEGATIVES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IVELY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITY ARISING FROM USE OF THE APP. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOUR CUSTOMER FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (USD $100), WHICHEVER IS GREATER.
Your access may be suspended or terminated by your administrator or Ively if you violate these Terms or your organization's policies. Upon termination, your license to use the App ends immediately.
These Terms are governed by the laws applicable under your organization's master agreement with Ively, or otherwise the laws of India, without regard to conflict-of-law principles. Disputes shall be resolved as set forth in that agreement or in competent courts of jurisdiction agreed by the parties.
Ively Technologies
Email: info@ivelytech.com
Website: www.ivelytech.com